FAQs - Frequently Asked Questions

  1. What makes WaveOar dish soap cruelty-free?

    WaveOar is 100% cruelty-free, meaning we never test on animals at any stage of our product development, and we ensure our ingredient suppliers follow the same standard.

  2. Is WaveOar dish soap vegan?
    Yes! our formulas is 100% vegan, containing no animal-derived ingredients. We’re committed to keeping your home and conscience clean.

  3. Where can I buy WaveOar products?
    You can find WaveOar products right here on our website and on trusted marketplaces including: 

    1. Takealot
    2. Amazon
    3. Makro

  4.  Is WaveOar dish soap safe for sensitive skin?

    Absolutely. Our plant-powered formula is gentle on hands, free from harsh chemicals, sulfates, and synthetic dyes, making it suitable for those with sensitive skin.

  5. Is WaveOar dish soap silicon and paraben-free?

    Yes, all our products are free from silicones, parabens, sulfates, and other harsh additives. We believe in clean formulas that are safe for your family and the environment.

  6. What does the name "WaveOar" mean?

    “WaveOar” represents the rhythm of nature and our commitment to rowing toward a cleaner, more conscious future, one dish at a time.

  7. Is the packaging recyclable?

    Yes. We use recyclable bottles and are actively working toward offering refill options and reduced-plastic packaging. Please check your local recycling guidelines for proper disposal.

  8.  Where is WaveOar made?

    All of our products are proudly made with care in South Africa, using ethically sourced ingredients and sustainable practices.

  9. Do you offer refills or bulk buying options?

    We do offer bulk purchase options to reduce waste and save you money. We’re working on introducing refill pouches. Sign up for our newsletter to be the first to know!

  10. Can I use WaveOar dish soap for more than just dishes?

    Yes! Our formula is versatile. You can use it for cleaning mugs, glassware, kitchen surfaces, back splashes, high-chair surfaces,  beverage dispensers,  and even removing grease from stovetops. Always spot-test delicate surfaces first.

  11. Is your soap septic tank and greywater safe?

    Yes. Our biodegradable formula is safe for septic systems and greywater use, making it a great option for eco-conscious homes and off-grid living.

  12. How can I track my order?

    Once your order is processed, you’ll receive a tracking number via email. You can use it to monitor the delivery status in real-time.

  13. What payment methods do you accept?

    We accept all major payment methods including credit/debit cards, and various mobile payment options, depending on your location.

  14. How can I qualify for a free gift or promo?

    Follow us on social media and subscribe to our newsletter to stay up to date on special offers, seasonal promos, and free gift events. We also run loyalty rewards for frequent buyers.

  15. Do you ship internationally?

    Currently, we ship locally, but we are working on expanding. Sign up for updates to know when WaveOar becomes available in your area.

  16. What if I have an issue with my order?

    We’re here to help. Please contact our support team via email or through our website, and we’ll work to resolve any concerns quickly and fairly.